Information we collect
We collect information you choose to provide when requesting a quote, contacting us, or arranging residential cleaning services.
- Name, email address, phone number, and city
- Property and service details you include in a request
- Scheduling, access, product-preference, and customer-service communications
- Technical information routinely provided by your browser or hosting service, such as device type, pages visited, and approximate location
How we use information
- Respond to inquiries and prepare service estimates
- Schedule, provide, and follow up on cleaning services
- Communicate about appointments, changes, and customer support
- Maintain and improve our website, services, safety, and business records
- Comply with applicable Indiana and federal law and protect our legal rights
Photos and service documentation
When agreed as part of the service, we may take before-and-after photos to document completed work, support quality control, or resolve a service concern. We do not use identifiable interior photos for advertising without separate permission. Please tell us before service if an area should not be photographed.
How information is shared
We do not sell personal information. We may share only the information reasonably needed with service providers that help us operate, such as website hosting, communications, scheduling, payment, or professional advisers. We may also disclose information when required by law, to protect safety or property, or in connection with a business transfer.
Retention and security
We retain information only as long as reasonably necessary for the purposes described above, including service records, legal obligations, dispute resolution, and legitimate business needs. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask us to review, correct, or delete personal information we maintain about you, subject to records we must keep by law or for legitimate business purposes. You may also ask us to stop non-service marketing messages. We may need to verify your identity before completing a request.
Children’s privacy
Our services and website are intended for adults arranging property cleaning. We do not knowingly collect personal information from children under 13.
Indiana residents and changes
We operate in Indiana and handle personal information in accordance with applicable Indiana and federal law. We may update this policy as our practices or legal requirements change. The effective date above identifies the latest version.